Privacy Policy

Licensed and regulated by the Central Bank of UAE, Redha Al Ansari Exchange has always taken steps to protect your privacy and the confidentiality of your personal information. The purpose of our privacy policy is to inform you of the ways in which we protect your privacy and the confidentiality of your personal information.

Customer Data

We collect, use and disclose the following information to perform and execute the transaction including but not limited to your name, ID details, date of birth, phone number, email etc. We collect this information to provide you seamless services and for performing the KYC norms the same will be used for reporting transactions to the regulators or relevant authorities for the purpose of verification of your identity etc.

Digital Data Security

To protect your data from unauthorized access, we maintain strict security standards and procedures. Data protection is our top priority, so we use the most suitable and reliable technology, and we will continue updating our technology as market requirements change. Please be assured we will take all necessary measures to protect your information. If your information is no longer required, we will destroy it or store it as per the guidelines set by the Central Bank of the UAE.

When do we share Personal Data?

Sometimes, we may need to share Personal Data. We will always seek the Customer's consent, except when required by law or regulations from government agencies, or when sharing with our group companies and affiliates. With the Customer's consent, we may share their Personal Data with contracted third-party for the purpose of marketing, communications or other specified legitimate purposes. In such cases, we ensure that Personal Data is secured and protected through data sharing agreements or other relevant agreements with parties demonstrating adequate organizational, physical, and technical security measures.

Cookies

A "cookie" is a small data file stored by a web server on a web browser for retrieval later. We utilize cookies and tracking technologies based on available features. While cookies and similar technologies do not collect Personal Data directly, they may be associated with previously provided personally identifiable information if provided by the Customer.

Amendments to this Privacy Policy

Please be aware that we reserve the right to modify this privacy policy, either in part or in full, at any time, without prior notice. We recommend visiting our website regularly to review the most current version of our privacy policy.

Further Inquiries

If you have any clarification required regarding our privacy policy. Please contact us at 600 541118 or send email to customerservice@redhaalansari.com